Privacy Policy

PRIVACY POLICY FOR BILLY BLACK HVAC

Billy Black HVAC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

At Billy Black HVAC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you request service, schedule an appointment, or contact us. This may include your name, phone number, email address, physical address, and payment information.

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Schedule, provide, and manage your HVAC services.

• Send service reminders, scheduling confirmations, and invoices.

• Communicate updates regarding your service requests.

3. SMS AND MOBILE DISCLOSURES (NO SHARING)

Billy Black HVAC may offer mobile messaging programs to provide updates, reminders, and service alerts. We value your privacy above all else regarding your mobile data. 

• No Sale or Sharing of Mobile Data: Billy Black HVAC will not sell, rent, or share your SMS opt-in consent or phone number information with third-party companies, affiliates, or partners for marketing or promotional purposes. 

• Use of Mobile Data: Your phone number and SMS opt-in details are used strictly by Billy Black HVAC to communicate directly with you regarding your heating and cooling services. 

• Opt-Out: You can opt-out of text messages at any time by replying "STOP" to any mobile message you receive from us.

4. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, or disclosure.

5. YOUR RIGHTS

You have the right to review, update, or request the deletion of your personal information at any time. To make a request, please contact us using the information below.

6. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Billy Black HVAC

courtney@billyblackhvac.com

432-312-6337

1026 S Goode St Midland TX 79701

By contacting us via SMS with your mobile number, you consent to receive customer care text messages from Billy Black HVAC. Msg&Data rates may apply. Message frequency varies. Text HELP for help. Reply "STOP" at any time to opt out. See our Privacy Policy at https://conversations.godaddy.com/policies/tos/3a901fa5-1c7e-46f5-ab0b-35938bbf1fbb and our Terms of Service at https://billyblackhvac.com/t-%26-cs.

By opting in to SMS messages from Billy Black HVAC, you agree to receive text messages for customer support, service updates, and other communications related to your account.

• You can cancel the SMS service at any time. Just text STOP. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
• If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at billyblackhvac@gmail.com or +14322331041.
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.