1. What is the Carrier Connected Home Diagnostic Portal?
The Carrier Connected Portal is an online management system for Wi-Fi-enabled Carrier and ecobee-for-Carrier smart thermostats, giving users and dealers remote access to heating, cooling, and system diagnostics. It works with residential and commercial setups.
3. how does it help me?
Set schedules, review energy usage and other helpful tools. But wait there's more: the controller sharing enables your Carrier Dealer (us) to keep a real-time pulse on your system's diagnostics. If a communication code or system fault pings, that information is relayed directly to our inbox so that we can begin troubleshooting the problem - often before a disruption in home comfort is even realized on your end.
how do i enable the connected portal for my thermostat or controller?
It's easy.
1. Connect your thermostat or controller to your home's WiFi network
2. Create an account through the web or Carrier's SmartHome app (Android and Apple compatible)
3. Select 'Billy Black HVAC' as your Carrier Expert, if not already auto-populated
For more information, visit this page Carrier's main website.
